Confirmation on Decontamination

Dear Customer,
since the 14.11.2007, we are certified according to DIN EN ISO 14001. For this reason, we have to pay particular attention to the increased standards in the occupational health and safety regulations of our employees.
Therefore, all returned demo equipment / systems / return shipments / boards / counters are to be foreseen with a clearance certificate (deco). The current valid version is attached.
We are not allowed to accept any goods without deco!
Goods without deco will be stored temporarily until a deco is available, which can lead to significant delivery delays. If a deco is not presented within 3 weeks, the goods will be returned freight forward to you. Therefore, as from now, please only send goods with the appropriate papers and error descriptions.

Please attach the deco and the error description to the outside of the parcel or package.