Please note the following information


  1. Please be sure to note our RMA no. RMA-No. xxx on your papers (delivery note, order, etc.)
  2. Please print out the e-mail received and attach it to the outside of the package (for example, in a waybill pouch )
  3. If available, insert your internal order (including delivery and billing address)
  4. Pack the device in a transport-safe manner
  5. Send in the complete device

If you want to send in a source, please contact our service team before submitting.

Please select below your local contractor  and send him the package.

To the shipping address

Thank you for helping us to keep the retour process as short as possible.