Parts evaluated per our internal procedures in conformance with ISO 9001 International Standard
ensure your system operates reliably and performs according to operational specifications
Shortest possible repair time
we are anxious to offer you the fastest possible on-site support
we strive to continuously improve diagnosis and repair time and at the same time provide the highest quality repair in every situation
We are close to you
- we and our global partners offer you a global service network so that we can always be at your side
- we are committed to offer you the fastest possible on-site support
Cost savings through regular maintenance
Regular maintenance of your measuring systems is an important component for a safe and high-quality measurement.
We recommend regular maintenance carried out by our Berthold service team.
Diagnosis and repair
Our team of dedicated service technicians provides comprehensive diagnostic and repair services should your measurement solution require it.
With on-site repair you get immediate help in case of repair. Get professional assistance no matter where you are!
Service centre repair
Need a repair? Send your product back to Berthold where it can be worked on right away so you don’t have to wait for a Field Service Engineer to arrive.
- Disposal of your old devices
- Source return
- Rental systems on request
- Express service for your spare parts
- Speed service for repairs
- Relocation of your measuring equipment
- Start-up and commissioning of your purchased systems
Soft- and Hardware Updates/Upgrades
Keep up with the latest developments with minimal costs and without compromising quality. We are happy to perform technical upgrades or software updates for you.
Certification of calibration
Do you need to certify that your instruments is operating according to specifications? We are happy to support you and confirm the calbration by certificate.
Wipe test service
Stay on the safe side
- leak tests of sources containing enclosed radioactive substances
- Wipe test when returning sources and source exchange or replacement
IQ / PQ / OQ qualification
Our trained and certified staff will help you through your Installation Qualification and Operation Qualification (IQOQ).
Unfortunately, we cannot offer all of the services listed here in every country. Please contact your local partner.